Privacy Policy

1. Who We Are

WENOTIFT is a culture-commerce intelligence company headquartered in Jakarta, Indonesia. We operate the website wenotift.com and the Cultiq platform at cultiq.app. References to "WENOTIFT", "we", "us", or "our" in this policy refer to WENOTIFT and its associated platforms.

For questions about this policy, contact us at: hello@wenotift.com

2. Information We Collect

We collect information you provide directly to us, information collected automatically when you use our services, and information from third-party sources.

Information you provide

When you contact us, register on Cultiq, or submit a partnership inquiry, we may collect your name, email address, company name, job title, and any other information you choose to provide.

Information collected automatically

When you visit our websites, we automatically collect certain information including your IP address, browser type, operating system, referring URLs, pages visited, and the date and time of your visit. We use cookies and similar tracking technologies to collect this information.

Information from third parties

We may receive information about you from third-party services such as Google Analytics, social media platforms, and business intelligence tools we use to operate our services.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services and platforms
• Respond to your inquiries and communicate with you about our services
• Send you information about K-Pop brand partnerships, market intelligence, and WENOTIFT updates (where you have opted in)
• Analyze usage patterns to improve our website and platform experience
• Comply with legal obligations and protect our legal rights
• Detect and prevent fraud, abuse, and security incidents

4. Cookies and Tracking Technologies

We use cookies and similar technologies to operate our websites, understand how you use them, and improve your experience. Cookies are small text files stored on your device.

Types of cookies we use

Essential cookies — Required for our websites to function. These cannot be disabled.

Analytics cookies — Help us understand how visitors interact with our website. We use Google Analytics for this purpose. You can opt out via Google's opt-out tool.

Functional cookies — Remember your preferences and personalise your experience.

You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our websites.

5. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

• With service providers who help us operate our business (e.g. email delivery, analytics, hosting) — these parties are contractually bound to protect your data
• With our business partners where you have given explicit consent for us to share your information
• In connection with a merger, acquisition, or sale of assets — you will be notified if this affects your data
• Where required by law, court order, or government authority
• To protect the rights, property, or safety of WENOTIFT, our users, or the public

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy, unless a longer retention period is required by law.

Contact and inquiry data is retained for up to 3 years from your last interaction with us. Analytics data is retained in accordance with our analytics provider's data retention settings (typically 26 months for Google Analytics).

You may request deletion of your personal data at any time by contacting us at hello@wenotift.com.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to access — request a copy of the personal data we hold about you
• Right to rectification — request correction of inaccurate or incomplete data
• Right to erasure — request deletion of your personal data
• Right to restriction — request that we limit how we process your data
• Right to data portability — receive your data in a structured, machine-readable format
• Right to object — object to our processing of your data in certain circumstances
• Right to withdraw consent — where processing is based on consent, withdraw it at any time

To exercise any of these rights, contact us at hello@wenotift.com. We will respond within 30 days.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These include encrypted data transmission, access controls, and regular security reviews.

While we take data security seriously, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.

9. International Data Transfers

WENOTIFT operates primarily from Indonesia and may process your data using service providers located in other countries including the United States, Singapore, and the European Union. Where data is transferred internationally, we ensure appropriate safeguards are in place in accordance with applicable data protection laws.

10. Third-Party Links

Our websites may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party websites you visit.

11. Children's Privacy

Our services are not directed at children under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us at hello@wenotift.com and we will promptly delete it.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or contacting you directly. The "Last updated" date at the top of this page reflects the most recent revision.

Your continued use of our services after any changes indicates your acceptance of the updated policy.

13. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact: